Applying Quality Management in Healthcare A Systems Approach

Image of the book cover for 'Applying Quality Management in Healthcare'
Author: Patrice Spath, Diane Kelly
Publisher: Health Administration Press
Publication Date: 2017
ISBN 10: 1567938817
ISBN 13: 9781567938814
eISBN: 9781567938821
Edition: 4th
This edition features new and enhanced material, including the following: Expanded content on quality tools, improvement models, reporting and analyzing data, project teams, and patient safety Division of the book from three to four major sections to broaden coverage of key foundational principles Case studies illustrating what is required of health services organizations to set the stage for success The nuts and bolts of achieving improved patient safety and quality results in complex systems Several innovative and updated exercises and practice labs to enhance the learning experience A new chapter dedicated to systems issues affecting patient safety A new chapter on data analytics with emphasis on interpreting quality measurement results In addition, the book provides guidance on managing improvement projects, fostering collaboration, providing a supportive environment for performance improvement, and becoming a high-reliability organization. Concepts are robustly supported by real-life examples, end-of-chapter exercises, and a series of practice labs.
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