Telephone Triage Protocols for Nurses

Image of the book cover for 'Telephone Triage Protocols for Nurses'
Author: Julie Briggs, RN, BSN, MHA
Publisher: Lippincott Williams & Wilkins
Publication Date: 2016
ISBN 10: 1451194293
ISBN 13: 9781451194296
eISBN: 9781496320759
Edition: 5th
Performing telephone triage requires the ability to make quick and effective decisions based on limited information. This rapid-access resource delivers more than 200 triage protocols for evaluating patients' symptoms over the telephone. Each symptom entry lists questions, grouped by urgency level, to determine whether the caller should seek emergency care immediately, seek medical care the same day, call back for appointment, or follow home care instructions. Detailed home care instructions are then provided. Simple, direct, and useful, this is the most comprehensive and user-friendly telephone triage book available.
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