Today's healthcare supervisors are continually faced with smaller budgets, fewer workers, and greater responsibilities. The sixth edition of Umiker's Management Skills for the New Health Care Supervisor continues to provide valuable information for future healthcare managers and supervisors who must address these challenges daily. Written primarily for those who have little to no management training, Umiker's offers practical suggestions for improving effectiveness, both as a supervisor and as an organization. Ideal for students in undergraduate, community, and career college programs, author Charles R. McConnell maintains Dr. William Umiker's clear, jargon-free writing style. Key New Features: New Key Terms section added to each chapter. New and expanded information on current topics such as interviewing and employee selection, credentialing, cultural diversity, disciplinary action, HIPAA, managed care, grant writing, and more. Improved case studies, exercises, and end-of-chapter questions.