Covering the latest topics and trends, offering the best competency-based procedures, and providing the most innovative technology, it is easy to see why Delmar's Comprehensive Medical Assisting: Administrative and Clinical Competencies is the most dynamic learning package for medical assisting. In this edition, learn the most current information and procedures necessary to succeed in the medical office. Use the accompanying interactive software programs to translate this knowledge to simulated, real-world environments, and apply critical thinking skills through electronic health records (EHR) software. Benefits: - NEW! Electronic health records and total practice management systems material is highlighted by special graphics and icons - NEW! Over 15 new administrative procedures providing hands-on training with Medical Office Simulation Software 2.0 - NEW! Updated certification information for AAMA, AMT, and NHA examinations - NEW! More than 200 new photos illustrating more procedures and showing the latest equipment - NEW! New Spanish Glossary of terms and free downloadable Spanish terms for mp3 players - NEW! The Critical Thinking Challenge 2.0 offers 10 new video-based scenarios and outcomes - NEW! Medical Office Simulation Software 2.0 presents enhanced insurance and billing functionality.