Patient Communication For Pharmacy
Author: Min Liu, PhD, MPH, Lakesha Butler, PharmD, BCPS
Affiliation: Associate Professor, Department of Applied Communication Studies, Southern Illinois University, Edwardsville, Illinois
Publisher: Jones & Bartlett Learning
Publication Date: 2017
ISBN 10: 1284038882
ISBN 13: 9781284038880
eISBN: 9781449682149
Edition: 1st
Affiliation: Associate Professor, Department of Applied Communication Studies, Southern Illinois University, Edwardsville, Illinois
Publisher: Jones & Bartlett Learning
Publication Date: 2017
ISBN 10: 1284038882
ISBN 13: 9781284038880
eISBN: 9781449682149
Edition: 1st
Description:
Patient Communication for Pharmacy: A Case-Study Approach on Theory and Practice offers communication strategies to promote patient-centered care. Utilizing a case study approach, this practical guide develops readers’ understanding of the unique communication dynamics between pharmacists and patients and assists them in strengthening the communication skills necessary for providing optimal patient outcomes. Focusing on skills acquisition and an integration of communication and behavioral change theories, this valuable resource also addresses issues relevant to pharmacist-patient communication and relationship building including: health literacy, culturally competent care, patient compliance, conflict/emotionally charged conversations, and more. The “Learn, Practice, Assess” Case Approach offers patient case activities at the end of each chapter designed to help readers strengthen communication skills through repetition
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